Refund Policy

Last Updated: November 29, 2025

At Mindpod, we want you to be completely satisfied with our service. We offer a straightforward refund policy to ensure your peace of mind.

14-Day Money-Back Guarantee

You may request a full refund within 14 days of your purchase date. This applies to:

  • Initial subscription purchases
  • Subscription renewals (within 14 days of the renewal date)

How to Request a Refund

To request a refund, simply contact us at hello@mindpod.me with your account email address. We will process your request promptly.

Refund Processing

  • Refunds are processed within 5-10 business days
  • Refunds are issued to the original payment method
  • All payments are processed by Paddle.com, our Merchant of Record

Subscription Cancellation

You may cancel your subscription at any time through your account settings. Upon cancellation:

  • You retain access until the end of your current billing period
  • Your journal entries and generated podcasts remain accessible
  • No further charges will be made

Contact Us

If you have questions about refunds or need assistance, please contact us:

Email: hello@mindpod.me