Privacy Policy

Last Updated: November 20, 2025

At MindPod, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our service.

1. Information We Collect

Personal Information

We collect information that you provide directly to us:
  • Account Information: Email address, name, and password
  • Payment Information: Processed securely through our payment provider (we do not store credit card details)
  • Journal Content: Your journal entries and any content you submit to the platform
  • Communication Data: Messages you send to our support team

Automatically Collected Information

  • Usage Data: Information about how you use our service, including pages viewed and features accessed
  • Device Information: Browser type, operating system, IP address, and device identifiers
  • Cookies and Similar Technologies: We use cookies to maintain your session and improve user experience

2. How We Use Your Information

We use the information we collect to:
  • Provide, maintain, and improve our AI-powered podcast generation service
  • Analyze your journal entries to identify patterns and generate personalized insights
  • Process your subscription payments and manage your account
  • Send you important updates about your account and our service
  • Respond to your inquiries and provide customer support
  • Monitor and analyze usage patterns to improve our service
  • Detect, prevent, and address technical issues or fraudulent activity
  • Comply with legal obligations

3. How We Share Your Information

We do not sell your personal information. We may share your information in the following circumstances:

  • Service Providers: We work with third-party service providers (payment processors, cloud hosting providers) who process information on our behalf
  • AI Processing: Your journal content is processed by our AI models to generate podcast episodes. This processing happens within our secure infrastructure
  • Legal Requirements: We may disclose information if required by law or in response to valid legal requests
  • Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred

4. Data Security

We implement industry-standard security measures to protect your information:

  • Your journal entries are encrypted both in transit and at rest
  • We use secure HTTPS connections for all data transmission
  • Access to personal data is restricted to authorized personnel only
  • We regularly review and update our security practices

However, no method of transmission over the internet is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

5. Your Rights and Choices

You have the following rights regarding your personal information:
  • Access: You can access your journal entries and generated podcasts at any time through your account
  • Correction: You can update your account information in your settings
  • Deletion: You can request deletion of your account and all associated data by contacting us
  • Export: You can download your journal entries and podcast episodes
  • Opt-out: You can unsubscribe from marketing emails (service-related emails cannot be opted out of)

6. Data Retention

We retain your information for as long as your account is active or as needed to provide you services. If you cancel your subscription, we retain your journal entries and generated podcasts unless you request deletion. We may retain certain information for legitimate business purposes or to comply with legal obligations.

7. Children's Privacy

MindPod is not intended for users under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected information from a child under 18, we will take steps to delete such information.

8. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have data protection laws different from your jurisdiction. We ensure appropriate safeguards are in place to protect your information.

9. Third-Party Services

We use the following third-party services:

  • Paddle: For payment processing (subject to Paddle's privacy policy)
  • Supabase: For authentication and database services
  • Google Cloud Storage: For secure audio file storage
  • OpenAI: For AI-powered content generation

These services have their own privacy policies, and we encourage you to review them.

10. Cookies and Tracking

We use cookies and similar tracking technologies to maintain your session, remember your preferences, and analyze usage patterns. You can control cookies through your browser settings, but disabling cookies may affect your ability to use certain features.

11. California Privacy Rights (CCPA)

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information we collect, the right to delete your information, and the right to opt-out of the sale of your information (note: we do not sell personal information).

12. GDPR Rights (European Users)

If you are located in the European Economic Area (EEA), you have rights under the General Data Protection Regulation (GDPR), including rights to access, rectification, erasure, data portability, and to object to processing. To exercise these rights, please contact us.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by email or through a notice on our service. The "Last Updated" date at the top indicates when the policy was last revised.

14. Contact Us

If you have questions about this Privacy Policy or our privacy practices, please contact us at:

Email: privacy@mindpod.me
For data deletion requests: hello@mindpod.me